THE FEW SOCIETY
If your Society piece is not right for you, tell us within 30 calendar days after delivery that you would like to return it. No special reason is required. This voluntary promise sits alongside your statutory rights and does not limit remedies for faulty, damaged or misdescribed goods.
Please contact us before sending a parcel so we can match it to your order. Prior authorisation is not a condition of exercising a statutory cancellation right. Do not send a return to our registered office or a supplier address on the incoming parcel unless we specifically direct you there.
For change-of-mind returns under our voluntary promise, clothing should be unworn apart from trying it on, unwashed, clean and undamaged, with attached labels where supplied. Accessories should be complete and in new condition. Original packaging is helpful but is not a condition where that would conflict with your statutory rights.
You pay change-of-mind return postage; there is no restocking fee. The cost depends on your location and the return destination. Ask for the return destination and check the carrier cost before posting. For faulty, damaged or misdescribed goods, we will provide an appropriate remedy and arrange or reimburse reasonable return costs where the law requires it. Photos help us investigate but are not an absolute condition of a valid claim.
Refunds go to the original payment method in the original order currency. For voluntary returns, we aim to refund within 14 days after receiving the goods or satisfactory proof of return, subject to applicable law. Your payment provider may need further processing time. Free outbound shipping is not retrospectively charged. Any legally required refund of standard outbound delivery is honoured.
A partial bundle return is refunded at the amount actually paid for the returned line, including the recorded bundle discount. We do not reprice retained items at a higher price after the purchase. If you cancel or return an entire bundle, return all its items, including the free pieces. No undisclosed fee is deducted for a free item. Statutory rights and remedies take priority. Exchanges depend on availability; contact us so we can arrange the most practical option.
Where applicable, you can notify us of cancellation within 14 days of receiving your goods and then have another 14 days to return them. You may inspect or try on the goods as you would in a shop. Any lawful deduction for handling beyond what is necessary to establish their nature, characteristics and functioning will be explained. Eligible refunds include standard outbound delivery and are made within the legally required time.
Our standard statement designs are not excluded from cancellation simply because they are made after an order. An exception for goods made to your specifications or clearly personalised applies only where the law allows and it was explained before purchase. It never removes rights relating to defects or misdescription.
Mandatory consumer protections in your country or state remain in place. Australian consumer guarantees, where applicable, cannot be excluded: a major failure may entitle you to a refund or replacement and compensation for reasonably foreseeable loss; other failures may entitle you to repair or replacement. Our voluntary deadline does not cut off those rights.
Contact us as soon as possible if your address, size or design needs correcting or you wish to cancel. We will try to stop or change the order before production or dispatch. We cannot promise a change once work has started, but that does not remove your statutory cancellation or defect rights.
The Few Society is operated by RAED DIGITAL LTD, company number 13681979, 71–75 Shelton Street, London, England, WC2H 9JQ. This is the registered office, not the return destination.
